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Microsoft Consulting Best Practices
HalSys staff of Microsoft professional average more than four years of industry
experience performing a variety of technical projects for a broad range of clients.
The best practices developed from this extensive industry experience are further
refined by the company-wide best practices training that HalSys instills in its
consulting staff. This means you get not just expert technical skills, but a consultant
with proven methods for how to apply those skills to solve business problems successfully
and repeat ably.
Features and benefits of HalSys best practices include:
Individual Experts
HalSys staff of IT consultants is made up of one of the most experienced experts
of Microsoft Technologies like MS SQL Server, .Net, Reporting etc. Averaging more
than 4 years of professional experience per professional, HalSys experts bring a
proven set of methods for solving technical problems, planning projects, and providing
consulting services. The technical depth and breadth of HalSys support staff allows
HalSys to provide your business with a consulting expert who has task-relevant skills
and an effective approach for delivering fast and affordable IT solutions.
Problem Escalation Through Teamwork
When required, HalSys utilizes a team approach to solving the most difficult technical
problems. By leveraging hundreds of man-years of experience from HalSys Microsoft
Professionals, HalSys can quickly and efficiently solve even the most vexing issues.
Working with large number of clients and performing simple and complex implementation
and integration projects every year gives HalSys a unique perspective on what approaches
work and what doesn’t. Complex software interactions are a minefield for even
the most skilled engineers unless they have a long and diverse history in hands-on
work with a wide range of technologies.
Company-wide Standards for Best Practices
HalSys has used the combined experience of its senior consulting staff to develop
an internal, company-wide set of best practices designed to ensure timely, cost-effective
resolution of technical problems and to measure and maximize customer satisfaction.
These practices include a strong emphasis on customer communication and services
documentation.
Ongoing Training
HalSys makes sure that staff undergo ongoing technical and best-practices training
that contains valuable lessons and methods for technology adoption that have been
gleaned from the experience of hundreds of thousands of technical professionals
worldwide. This results in increasingly efficient delivery of services to HalSys
clients.
Internal Database of Problems and Proven Solutions
HalSys advanced service reporting system provides detailed documentation for all
delivered services. Every HalSys staff member has full access to all the details
of services delivered by any staff member to every client. This record of problems
and solutions, as well as false alarms and missteps, is organized as an easily accessible
and searchable internal database that allows HalSys staff to share their experiences
company-wide so that the overall effectiveness of HalSys support grows over time.
This database also eliminates your dependence on a single consultant by making it
possible for one HalSys staff to take up where another left off while minimizing
time spent getting up to speed on your environment. Another benefit of HalSys service
reporting system is that your company can more easily take on IT support services
in house if it becomes economical to do so, or you can move to another consulting
firm if you become dissatisfied with HalSys service.
Microsoft Solutions Framework Project Methodology
For larger projects, HalSys Professionals follow the Microsoft
Solutions Framework (MSF) model for service delivery. MSF breaks projects down into
discrete and manageable phases that reduce the risk of a project getting out of
control. Each phase creates a solid foundation for the success of later phases.
Design and integration issues are identified early in the project cycle so problems
can be identified and dealt with before users are impacted. This also prevents costs
from skyrocketing due to unforeseen problems during large-scale deployment. All
phases are documented to provide a detailed description of technical services delivered
and to assist in ongoing system maintenance.
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