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CUSTOMER BENEFITS

  HalSys's breadth and depth of technical expertise, and familiarity with enterprise IT allow small businesses to avoid the pitfalls associated with excessive reliance on smaller service organizations or independent freelance consultants.

Working with HalSys allows your business to:

Avoid Dependence on Individual Freelance Consultants

For IT support some businesses often rely heavily on independent freelance consultants. Although freelance consultants carry less overhead than larger support organizations and can afford to charge marginally less, they are often stretched too thin to respond quickly to urgent situations. If an independent consultant is busy with another client, sick, on vacation or in training, the lack of backup personnel may force your business to wait for help during an emergency. As your small business grows, network downtime or problems with critical applications become more costly. The money you thought you were saving on a freelancer can be eaten up quickly by lost productivity.

Have Access to Expertise in Complex IT Solutions

Many small service organizations or freelance consultants focused on small business IT support may excel at providing "connect-the-dots" solutions but lack the experience to deal cost-effectively with complex IT infrastructures with features such as multi-office connectivity, VPNs, mobile workforces, telecommuter support, integrated financial and operational applications, eCommerce, and custom software. HalSys's enterprise experience can be valuable to your small business because enterprise environments are inherently complex, integration issues require in-depth knowledge in many IT disciplines, and achieving a high level of stability, reliability and security requires enterprise-proven best practices.

Let Senior Management Focus Business, Not Networks

Many businesses are aggressively moving to outsourced support models for information technology because building up large internal IT staffs seldom pays off with strategic business advantages. Attempting to handle all IT service issues in-house can bog down senior management with the details of IT problems, yielding poor returns for time invested by such top talent.

Companies need reliable, feature-rich, scalable, and fault-tolerant IT environments to support their mission critical applications, but they recognize that it makes little business sense to own and build such systems themselves or to manage large internal staffs of IT personnel. Smart outsourcing or co-sourcing allows companies to concentrate their internal resources on areas that will bring them the greatest strategic and competitive advantages in the markets they serve.

Build a Solid Foundation for Seamless Growth

Some businesses often start with an IT system implemented on a shoestring budget. Lacking a proper foundation, a series of band-aid fixes often get piled on top of a weak foundation. As a business grows, stability and scalability issues can hinder the success of the organization. Such environments need proper assessment, intelligent strategic planning, and broad-based expertise to upgrade to an IT infrastructure that will provide the solid foundation to meet critical business needs and ease future growth.

Work with Solution Providers, Not Product Resellers

Some businesses require guidance and education to navigate through an increasingly complex maze of technology options available for accelerating business growth and improving efficiency. They do not need an IT consultant who is trying to sell them a product. HalSys avoids conflicts of interest by not selling any products. This allows HalSys to align technical expertise with the best interests of clients. IT consulting and product selling can lead to a situation where the proposed solution is built around a predetermined technology rather than the genuine needs of a business.

Unique Advantages of Working with HalSys

HalSys is expert at the core system software and office productivity applications used by most small businesses.
The breadth and depth of HalSys consulting expertise brings a unique set of advantages to companies trying to maximize the business value of their IT network within a reasonable budget.

These advantages include:

   
  Best Practices  
  HalSys IT support, performing a wide variety of technical projects for a broad range of clients. Each consultant brings a set of personal best practices from this extensive industry experience, and these are further refined by the company-wide best practices training that HalSys instills in its consulting staff. This means you get not just expert technical skills, but a consultant with proven methods for how to apply those skills to solving real-world business problems successfully and in a repeatable fashion.    
     
  Full Documentation of IT Services  
  HalSys provides reporting services that records and archives detailed documentation for all delivered services. Unlike freelance consultants who often provide scant documentation. HalSys is accompanied by comprehensive documentation. Every HalSys staff member has full access to the service reports generated by every staff member to every client. The discipline of documenting and storing service records results in more efficient service and avoids a variety of common and unfortunate scenarios.    
     
  Knowledge Transfer  
  HalSys is committed to knowledge transfer from HalSys's consultants to customers. By teaching clients to deal with problems that are within their comfort zone, HalSys can focus on providing high-value services by helping clients resolve complex problems and facilitating the adoption of leading-edge technologies.
   
     
  Value Pricing for IT Outsourcing  
  HalSys charges a competitive hourly rate for services we provide. Clients are not forced to spend money on retainers or minimum commitments that may result in paying for services that are never delivered.    
     
 
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